FAQ
Is store.shoesonlie.us a legitimate store?
Yes. We are an independent online fashion retailer committed to transparency, quality products, and reliable customer service.
How long does shipping take?
Most orders are delivered within 7–15 business days after shipment.
Can I cancel or modify my order?
Please contact us as soon as possible. Once an order has been shipped, cancellations or changes may no longer be possible.
What if my item doesn’t fit or meet expectations?
You may request an exchange or return within 30 days of delivery, provided the item meets our return conditions.
How do I contact customer support?
You can reach us through the contact information listed on our website. We aim to respond within 24–48 business hours.